SipIt
Support
Need help with SipIt? Contact us at sipit.app.official@gmail.com.
When contacting support, please include enough detail for us to understand the issue, such as your SipIt username, the email address associated with your account, the recipe or user involved, screenshots, device model, iOS version, app version, and a short description of what happened.
Account Help
For help with sign-in, browsing without an account, account access, profile issues, or account deletion, email us at sipit.app.official@gmail.com.
You can also delete your SipIt account in the app under Settings → Delete Account. You’ll be asked to sign in again with the same Google or Apple account linked to your SipIt account, and the app shows the progress of your request.
To send feedback or report a bug from the app, open Settings and choose General Feedback or Report a Bug.
Report Recipes or Users
If you see a recipe, photo, profile, or account that appears unsafe, abusive, misleading, infringing, or otherwise prohibited, please use the in-app report feature where available.
SipIt reviews reports as promptly as reasonably practicable and may reject or hide content, require profile changes, or disable account access when appropriate.
If you do not have access to the app or cannot submit an in-app report, email us with the relevant username, recipe title, screenshot, and reason for your concern.
Blocking Users
SipIt allows signed-in users to block other user accounts where the feature is available. Blocking may hide that user’s recipes and related content from supported areas of the app.
Blocking does not replace reporting. If a user or recipe violates SipIt’s rules, please submit a report in addition to blocking.
Copyright and Brand Concerns
If you believe content on SipIt infringes your copyright, trademark, or other rights, contact us at sipit.app.official@gmail.com.
Users may also report a recipe in the app by selecting the copyright or brand misuse report reason where that option is available. For formal copyright notices, please review the Intellectual Property Complaints section of the Terms of Service.
Menu, Ingredient, and Ordering Issues
SipIt may include user-submitted recipes and references to third-party beverage brands, menus, products, and customization options. Menu availability, ingredients, allergens, pricing, customization options, and preparation details may change or vary by store, location, region, or country.
Before ordering or consuming a beverage, verify current menu availability, ingredients, allergens, pricing, and preparation details directly with the applicable store or official brand source.
SipIt is independent and is not affiliated with, authorized by, endorsed by, sponsored by, operated by, or supported by Starbucks, Dunkin’, or their owners or affiliates. Those companies do not review, approve, verify, or support SipIt or its content. See the Third-Party Brand Disclaimer.
Privacy Requests
For privacy questions, access requests, correction requests, deletion requests, or other privacy concerns, contact us at sipit.app.official@gmail.com.
We may need to verify your identity before processing certain requests. More information is available in the Privacy Policy.
Safety or Legal Concerns
SipIt is not an emergency service. If you or another person is in immediate danger, contact local emergency services.
For non-emergency safety or legal concerns involving SipIt, email us at sipit.app.official@gmail.com.